Refund Policy

Last updated: November 8, 2026

All sales are final. ShipGrants is a digital product, and we do not offer refunds once it has been delivered.

What you buy

ShipGrants Access is a one-time purchase of downloadable digital files: the grant database (an Excel spreadsheet) and the Grant Application Playbook (PDF), with the templates described on the product page. Right after payment, our checkout provider, Stan, emails the download links to the address you enter at checkout. Delivery happens at that moment.

No refunds after delivery

Digital files cannot be returned once they have been sent. For this reason, we do not issue refunds, exchanges or credits after the download links have been delivered to your email, including if you change your mind, did not open or download the files, did not find a suitable program, or were not selected for funding.

Your agreement at checkout

By completing your purchase, you confirm that you have read this Refund Policy and our Terms of Service, that you request immediate access to the digital content, and that you agree all sales are final with no refunds once access is delivered.

If you live in the European Union, the European Economic Area or the United Kingdom, consumer law normally gives you 14 days to withdraw from an online purchase. For digital content supplied immediately, that right ends once delivery begins with your prior express consent and your acknowledgment that you lose the right of withdrawal. By completing checkout, you give that consent and acknowledgment.

The only exception: duplicate charges

If you were accidentally charged more than once for the same product, email info@shipgrants.com within 30 days with the email address used at checkout and the dates of the charges. Once we confirm the duplicate in our checkout records, we will refund the extra charge to your original payment method.

Did not receive the email?

Please check your spam, promotions and updates folders and make sure you entered the correct email address. If you still cannot find it, email info@shipgrants.com and we will resend your download links. When our checkout records show the files were delivered, non-receipt is not grounds for a refund.

Chargebacks

If you have a problem with your order, please contact us first; we usually reply within 2 business days. Opening a chargeback or payment dispute for a delivered digital product may result in your access being revoked.

Contact

Bodypare LLC, 896 S State St, Unit #524, Dover, DE 19901, USA. Email: info@shipgrants.com.